Frequently Asked Questions
To prepare a home, we deep clean, change the locks, paint, and shampoo or replace the carpet.
It is up to you! You can let us know your preference!
You may place a work order through your Rent Café account
Call the front office to unlock your apartment home for a $50 fee if you are locked out during office hours. If you are locked out after hours, call a local 24-hour locksmith.
Yes. We require proof of insurance coverage for your apartment home of a minimum of $100,000.
Yes, we require a 60-day notice and the buy-out fee to be paid prior to giving notice.
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