| Maintenance | ||
| What will you do to prepare my apartment before I move in? | To prepare a home, we deep clean, change the locks, paint, and shampoo or replace the carpet. | |
| Do I have to be present for a service technician to perform any work? | It is up to you! You can let us know your preference! | |
| Do you have on-site maintenance? | Yes | |
| An item in my unit needs repair. How do I get help? | You can place a work order through your Rent Café account. | |
| How can I contact emergency maintenance? | Call the office number. | |
| What happens if I am locked out? | Call the front office to unlock your apartment home for a $50 fee if you are locked out during office hours. If you are locked out after hours, call a local 24-hour locksmith. | |
| Amenities | ||
| Is parking available? | Yes | |
| Do you offer furnished apartments? | No | |
| Do you work with any furniture rental companies? | No | |
| Admin | ||
| How long does it take for an application to be approved? | 72-hours | |
| What are my options for paying my rent? | WIPS or Rent Café | |
| Am I required to purchase renter's insurance? | Yes. We require proof of insurance coverage for your apartment home of a minimum of $100,000. | |
| If my situation changes, can I get out of my lease? | Yes, we require a 60-day notice and a buyout fee to be paid. |